FREQUENTLY ASKED QUESTIONS

Everything You Need To Know About AquaWatch Homes™

Have questions about the Home Passport™, AHHI™, Quarterly HomeCare Membership™, or the Annual Home Health Assessment™? We've answered the questions homeowners ask most often.

About AquaWatch

What is AquaWatch Homes™?

AquaWatch Homes™ is a Home Health Management™ company that helps homeowners protect, document, and preserve one of their largest investments through Annual Home Health Assessments™, Quarterly HomeCare™, and the Home Passport™.

What makes AquaWatch different?

Unlike traditional home watch or inspection companies, AquaWatch creates a permanent Home Passport™ that grows with your home year after year. Every assessment updates your property's history, helping you stay organized and informed.

What is the Home Passport™?

The Home Passport™ is your home's permanent digital identity. It securely stores property information, major systems, maintenance history, warranties, photos, asset records, and Annual Home Health Assessments™ in one organized location.

What is the Home Health Portfolio™?

The Home Health Portfolio™ is the professional report generated from your Home Passport™ after each Annual Home Health Assessment™. It summarizes your home's current condition, AHHI™, recommendations, and maintenance history.

What is the AHHI™?

The AquaWatch Home Health Index™ (AHHI™) is our proprietary rating system that helps homeowners understand the overall health of their property. It provides an easy-to-understand score based on the condition of major home systems and ongoing maintenance.

Membership Questions

What is included with HomeCare Membership™?

✔ Annual Home Health Assessment™

✔ Four Quarterly HomeCare™ Visits

✔ Home Passport™

✔ Home Health Portfolio™

✔ AHHI™

✔ Asset Register™

✔ Warranty Vault™

✔ Maintenance Timeline™

✔ Annual Home Health Certificate™

Do I need to be home during visits?

Not always. Many members provide access instructions so scheduled visits can be completed while they're away. We provide updates after each visit.

How long does an Annual Home Health Assessment™ take?

Most assessments take between two and four hours, depending on the size, age, and complexity of the home.

How often is my Home Passport™ updated?

Your Home Passport™ is updated after every Annual Home Health Assessment™ and each Quarterly HomeCare™ visit, creating a continuously growing history of your home.

Homeowners Ask...

Can you help if I'm a seasonal resident?

Absolutely. AquaWatch was designed for homeowners who spend part of the year away and want confidence that their property is being professionally monitored.

Will you coordinate contractors?

When requested, we can help coordinate access, document completed work, and update your Home Passport™ with relevant records and photos.

Can I access my information digitally?

Yes. Our goal is to provide secure digital access to your Home Passport™, Home Health Portfolio™, and supporting records.

No. AquaWatch is an ongoing Home Health Management™ service designed to help homeowners monitor and document their property over time. It is different from a real estate transaction inspection.

Does AquaWatch replace a home inspection?

Can the Home Passport™ help when I sell my home?

A well-organized Home Passport™ provides prospective buyers with documented maintenance history, system information, warranties, and property records that can help demonstrate responsible homeownership and improve transparency.

Founding Member Questions

Will my Founding Member pricing change?

We're accepting only our first 150 Founding Members so we can provide exceptional service while refining and expanding the AquaWatch system.

Why are memberships limited?

No. Founding Members lock in their introductory membership pricing for as long as they remain active members.

What happens after the first 150 homes?

Founding Membership closes, and standard membership pricing and availability will apply.

Still Have Questions?

We'd love to help.

Our Home Managers are happy to explain the AquaWatch process and show you how the Home Passport™ can help protect, organize, and preserve your home.